Loyalty Data Analyst (LDA21)

Τελευταία Ενημέρωση : 4/2/2021

Job Title
Loyalty Data Analyst

Company Profile

Alfa Beta is one of the largest retail chains with a network of over 500 stores including AB Super Markets, ENA Cash & Carry, Franchise stores and over 14 500 employees.
Alfa Beta Vassilopoulos is a member of Ahold Delhaize Group that operates a network of 21 companies in 3 continents (11 countries), 375 000 employees and is trusted by more than 50 million customers on a weekly basis.

Position Requirements

  • Develops new, delivers and evolves existing performance reports/dashboards and provides ongoing insight to business stakeholders with analysis and interpretation of quantitative information
  • Designs and executes personalized and targeted campaigns, performs customer segmentations and monitors campaign performance
  • Executes loyalty reporting requirements across departments
  • Supports team in ongoing improvements of data management and database maintenance, including integration of new analytics tools and data sources
  • Is part of the ongoing digital transformation and innovation of the company, especially in the area of analytics


Candidate Profile

  • Bachelor’s or Master’s degree in a quantitative discipline, such as Information Technology, Statistics, Mathematics, Economics, Operations Research, etc
  • Prior experience in relevant area, 2-4 years, in Retail, FMCG, Research Companies, Banking, Consulting or Telecoms. Knowledge of loyalty programs, customer engagement methods and customer performance measurement, as well as understanding of the grocery retail industry in Greece would be considered a plus
  • Fluency in English language both written & spoken
  • Advanced knowledge of MS-Excel (pivot tables, vlookups), as well as other MS-Office tools/products. Ability to understand business processes and be familiar with a process drawing software e.g. MS Visio would be considered an asset
  • Understanding on BI tools and databases - competent use of Power BI. Knowledge of SQL queries, database joins and familiarity with a programming language such as Python, R would be considered a plus
  • Experience with Business Intelligence Tools such as SAP BO is also considered a plus
  • Use of algorithms and predictive modelling to optimize customer insights, targeting and business outcomes overall is nice to have
  • Ability to troubleshoot and solve numerical and technical problems
  • Data visualization skills (dashboards, reports) combined with high ability to understand and analyze numerical data
  • Ability to improve technical knowledge through self-learning and formal training and eagerness to learn
  • Strong detail and results orientation
  • Good communication skills, written & verbal and ability to discuss using both Business and IT language and terminology
  • Flexibility & adaptability, able to work in an agile way
  • Teamwork and cooperation

The company offers a competitive remuneration package and excellent career prospects

Contact Details
On line at www.abcareers.gr quoting reference: (ref: LDA21)

Address: 81, Spaton Ave.
Zip code: 153 44
City: Gerakas – Attiki

All applications will be treated as confidential



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