Digital Acceleration Business Analyst (DABA20)

Τελευταία Ενημέρωση : 3/7/2020

Job Title
Digital Acceleration Business Analyst

Company Profile
Alfa Beta Vassilopoulos is a member of Ahold Delhaize Group that operates a network of 21 companies in 3 continents (11 countries) and over 375 000 employees.
Alfa Beta is one of the largest retail chains with 309 Super Markets, 15 Cash & Carry, 190 franchise stores and over 14 000 employees.

Position Requirements

The job holder is responsible for the planning, analysis, design and implementation of business platforms and process improvements. Assignments include identifying, analyzing and developing eCommerce systems; ensuring optimum customer journeys/experience, working on complex companywide system integration projects.

  • Performs UATs both at Web-Site and App, as well as Regression Testing to ensure optimum customer experience
  • Communicates business requirements to both internal and external technical teams
  • Acts as a liaison different different teams (IT, Business group, BI, Retail Operations, Logistics, Customer Experience) to ensure that deliverables meet business goals and customer experience
  • Investigates platforms’ capabilities and functionalities to adopt new features in order to improve customer journey or experience
  • Derives qualitative insights through different customer touch-points (including customer reviews & feedback, site metrics and competitive analysis) to create compelling initiatives
  • Coordinates with external vendors and agencies regarding technical implementation of e-commerce promotional activities including SEO, Facebook, Google
  • Compiles reports to monitor web and mobile app performance

Candidate Profile

  • Bachelor’s or Master’s degree related to Marketing, Digital Marketing, e-Commerce, Computer Sciences or Business studies
  • 2+ prior experience in e-Commerce, Digital Marketing, Mobile Apps, UI/UX, Reporting tools, preferably Jira and Confluence, Web Analytics software
  • Experience with E-Commerce Platforms and Content Management Systems
    Fluency in English language
  • Excellent command of MS Office. Basic HTML and JavaScript skills and knowledge of SAP Hybris would be considered an asset
  • Experience with data collection and feed management, tag management, requirements gathering, and quality assurance
  • Understanding of traffic drivers with e-Commerce marketing channels including SEO, Paid, retargeting and display advertising
  • Strategic thinking and business acumen
  • Advanced multi-tasking and organizing skills, with emphasis on detail
  • Strong results orientation, accountability and resourcefulness
  • Good written & verbal communication skills, with the ability to influence
  • Strong interpersonal skills, ability to work closely with users, cross-functional teams and external vendors

The company offers a competitive remuneration package and excellent career prospects
Contact Details
On line at quoting reference: (ref: DABA20)

Address: 81, Spaton Ave.
Zip code: 153 44
City: Gerakas – Attiki
All applications will be treated as confidential

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